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Return options

Customer is authorised to withdraw from the contract in 14 (fourteen) calendar days and return product to the seller. In case of product return, payment made for product is returned in full. Product must be returned in a complete set as it was delivered by the seller, including all product components, also original product packaging – otherwise product return will be denied. By starting usage of the purchase, customer confirms that it corresponds to the order and product return is no more possible.  

Purchase procedures in internet shop www.ozolamebeles.lv are determined by the Regulations of the Cabinet of Ministers of the Republic of Latvia No 207 of 28 May 2002 "Regulations on distance contract".

General regulations on consumer rights and duties read here.

Procedures on how to make a claim for product non-compliance with contract conditions and how it is considered read here.

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